How do I update multiple question slides at once?

[Description (as needed)]


[Intro to numbered steps]:

  1. [Steps]

Relevant Articles and Training Videos

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If you need additional assistance, please contact Support.


KB Style Guide for reference

Article Settings:

  • Managed by: CSRS and Admins
  • Visible to: Internal Support only => Support Only // Internal Brainshark => Agents and admins //  External => Everyone
    • Support Only articles are for Support processes, Support-specific troubleshooting, or articles other departments do not need to see.
    • Agents and Admin is for internal articles that all Brainshark departments can see.
  • Publish in Section: Check that the appropriate section is selected
  • Open for Comments: Yes - check the box
  • Promote Article:  No - do not check the box
  • Author: Change to Brainshark Support
  • Owner: Assign the original author/creator as the owner
  • Labels: 3 labels max (1 label should be the main category, 1-2 article-specific labels *limit labels to 2 words max)
  • Template: Default
  • Attachments: Include any relevant/necessary attachments
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