Why does my recorded audio speed up?

After recording audio with a microphone/headset in Brainshark using a Chrome browser, if your audio speeds up or slows down this is typically caused by the hardware acceleration setting.

To turn off the hardware acceleration setting:

  1. On the top right corner of the Chrome browser, select the three dots menu option.
  2. From the menu, select Settings.
  3. In the Setting Tab, on the left side, select Advanced, then select Accessibility.
  4. Disable the Use hardware acceleration when available setting in the System section if this is enabled (see below):
  5. Click Relaunch next to this setting toggle to reload your browser and try recording again to see if this resolves the issue.


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