Error: There was an unexpected error while attempting to record your video. Code:-2146233086

Users with a monitor resolution of 1366x768 will not be able to record a Coaching Activity Response.  This is an unsupported resolution.

As a workaround, adjusting your monitor to a different resolution will allow you to submit your video.

The steps of how to do this in Windows 10 are as follows:

  • Click the Start button.
  • Select the Settings icon.
  • Select System.
  • Click Advanced display settings.
  • Click on the menu under Resolution.
  • Select the desired resolution.
  • Click Apply.
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