Please note that Internet Explorer will no longer be a supported web browser by Brainshark after 8/17/21. For additional information and workarounds please contact support@bigtincan.com.
The latest version of Chrome (v64+) does not allow for the webcam recording features to work inside of SFDC unless the Brainshark CRM Connector for Salesforce is v 5.0.1 or higher.
For Lightning interface with Learning Portal component ver 5.16 or higher for coaching courses to work properly.